I happen to only live 3 doors from the shop and I frequent it fairly often. For the prices, everything is absolutely top shelf. The location is quiet and the service is professional. The employees there are very personable and not only do I recommend this shop in general, but particularly if you are a reluctant first time smoke shop customer since the staff here are very cordial and accommodating. Easily the best smoke shop I've encountered in western mass in my 33 years.